Refund & Cancellation Policy
Last updated: 3 October 2026
Free plan
No payment is taken, so no refunds apply.
Cancelling a paid plan
You can cancel anytime from your panel. Your plan stays active until the end of the period you already paid for, then moves to the Free plan (if your usage fits) or the account is limited until you reduce usage or pay. Cancelling stops future renewals.
Refunds
- 7-day refund: if you are not satisfied with your first paid purchase, contact us within 7 days of payment for a full refund of that payment, provided the account has not breached our Terms (for example, spam).
- Renewals: monthly and yearly renewals are non-refundable once charged. Please cancel before the renewal date. If you were charged after cancelling, or charged twice by mistake, we will refund it.
- Upgrades: when you upgrade mid-period we charge only the difference for the remaining period.
- Suspended for abuse: accounts suspended or terminated for breaching the Terms are not eligible for refunds.
How refunds are paid
Approved refunds are sent to the original payment method through Razorpay and usually reach your account within 5-7 working days, depending on your bank.
How to request
Email support@jksoftwares.in from your account email with your payment ID, or use our contact form.